Return Merchandise Authorization (RMA)

Submit this form to send your equipment in for repair. You can include up to 5 items in one request.

Your details

Contact name * Company / venue Phone Email

Needed back by (optional) Let us know if you have a deadline (e.g. next gig). We'll do our best. Additional notes Proof of purchase / documents (optional) Attach your receipt or proof of purchase — PDF, image, or Word document. Up to 5 files. ‼️ This repair is urgent — needed back ASAP

Item 1

Brand Fixture / model * Serial number Fault description Powers on? Transmit / receive signal? LED output

Item 2

Brand Fixture / model Serial number Fault description Powers on? Transmit / receive signal? LED output

Item 3

Brand Fixture / model Serial number Fault description Powers on? Transmit / receive signal? LED output

Item 4

Brand Fixture / model Serial number Fault description Powers on? Transmit / receive signal? LED output

Item 5

Brand Fixture / model Serial number Fault description Powers on? Transmit / receive signal? LED output